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Scheduler

Comfort Keepers of Orange, CA, is hiring a Scheduler to join our office staff. In conjunction with the External Client Care Coordinator, the Scheduler will be responsible for scheduling and care coordination for clients.

Scheduler Benefits:

  • Opportunity for Full or Part Time Work
  • Healthcare Benefits (For Those Who Qualify)
  • 401(K) Available
  • Comfort Keeper Referral Program
  • Direct Deposit
  • Holiday Premium Pay
  • Formal Ongoing Training Program

Start your rewarding career today! Apply now!

Scheduler Responsibilities:

  • Coordinate client care by matching caregiver qualifications and availability to clients’ needs.
  • Build strong relationships with caregivers, clients, and family members while providing exceptional customer service
  • Receive and direct all incoming calls pertaining to scheduling and client care needs.
  • Create, manage, and communicate all schedule assignments and changes with caregivers/clients
  • Resolve and record all caregiver issues, including attendance and time-off requests
  • Perform Plan of Care Updates in person
  • Address client care issues over the phone (changes of condition, handling medical emergencies, etc.)
  • Finalize caregiver payroll and client billing on a weekly basis
  • Participate in on-call rotation once every weekday and at least twice a month on weekends
  • Report and interpret weekly numbers related to client hours and revenue as directed by the Operations Manager

Scheduler Requirements:

  • High School diploma or GED
  • 2 years related experience 
  • Knowledge of scheduling and/or healthcare preferred
  • Computer proficiency, specifically Microsoft Office products Word and Excel
  • Strong verbal and written communication skills and telephone etiquette
  • Motivated self-starter who can manage multiple demands simultaneously
  • Ability to manage personal stress and consistently present a positive, professional image

Apply today to join the Comfort Keepers team in Orange, CA!

Comfort Keepers Orange, CA, serves Orange, Santa Ana, Tustin, Fullerton, Anaheim, Brea, Yorba Linda, Costa Mesa, Newport Beach, and Irvine and this position may require travel to one or more of these areas. Our office location is 1748 W. Katella Ave, Suite 207, Orange, CA 92867.

Learn more at http://orange-509.comfortkeepers.com/home/careers

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