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Care Coordinator and RN

Are you a caring, compassionate, and patient person who wants to make a difference in the life of a senior? Look no further! We've been waiting for you! 

Reporting to the Care Manager, the Care Coordinator RN facilitates the provision of in-home care, support to clients, and private duty nursing.  Assists in the organization of family resources for the effective care of the client. Routinely interacts with other Comfort Keepers’ staff, as well as with clients, family members, community providers/ referral sources, insurance companies, care managers, and other third-party payers.  Serves in a supervisory capacity to an assigned group of Comfort Keepers. Assesses the competency of, and provides competency training to, CNA/HHAs.

Care Coordinator Benefits:

  • Health Insurance and PTO if meet minimum requirements
  • 401K Match
  • Paid Holiday's when working
  • Continuing training opportunities (In-Services, On-the-job Training, and On-line education)
  • Make a difference in a senior's life
  • Mileage reimbursement
  • Direct Deposit

Care Coordinator Responsibilities:

  • Performs initial assessment and converts the person or family from a prospect to client, if the prospect is a good match for Comfort Keeper services.
  • Personally visits clients per company policy timing guidelines to ensure quality care.
  • Provides ongoing, timely performance feedback and coaching to Comfort Keepers as needed to address and resolve any performance issues or challenges.   
  • Installs and maintains Safety Choice equipment on clients within own assignment.
  • Reviews competencies and performs in-services for CNA/HHAs in a timely manner.
  • Utilizes the nursing process by demonstrating appropriate assessment, planning, implementation, and evaluation of the client's care, as evidenced by client/staff observation
  • Plans/Implements; sets priorities for nursing action in a logical sequence according to client's needs and formulate a plan of care by the appropriate selection of Nurse Practice Standards. The Plan of Care is initiated on client admission based on all aspects of the initial assessment. Plan includes physiological, psychosocial, and environmental factors: client/significant other education.
  • Evaluates; performs ongoing assessment and revises plan of care based on new data and client's condition.
  • Documents accurate and ongoing assessment of client status. Documents client care which reflects nursing intervention, client response to care provided, client needs, problems, capabilities, limitations, and progress toward goals. Documentation includes evidence of appropriate client/significant other teaching, and the understanding of these instructions is noted in the medical record.
  • Communicates with the physician regarding patient needs, the nursing assessments, and recommendations as needed, as evidenced by client feedback and staff observation/reports.
  • Maintains accurate, detailed reports and records.
  • Monitors all aspects of client care services.
  • Teaches client/significant other appropriate health information in a timely manner and share written informational material.
  • Performs direct patient care, utilizing established procedures, policies, and standards.
  • Administers medications according to policy and procedure.
  • Observes and documents patient's response to pertinent medications.
  • Demonstrates the ability and appropriate technical skills when administering treatments and procedures in accordance with physician's orders and policy and procedure (done within a timely manner).
  • Demonstrates ability to handle emergency situations in a prompt, precise, and professional manner.
  • Performs indirect client care, utilizing established procedures, policies, and standards as evidenced by client/staff feedback and Operations Coordinator observations   
  • Demonstrates accurate and timely documentation according to form guidelines.
  • Accurately transcribes physician orders according to policy and procedure.
  • Demonstrates correct and safe technique in the use of equipment according to specific product information

Care Coordinator Qualifications:

  • College degree in nursing
  • Minimum of 2 years experience in a healthcare setting, with home care experience preferred.
  • RN License
  • Prior supervisory experience preferred.
  • Proficiency in the general use of computers to perform daily work.
  • Basic proficiency in Microsoft Office products, specifically Word, Excel, and PowerPoint.
  • Ability to learn company proprietary software.
  • Exceptional customer services skills.
  • Ability to build strong relationships quickly.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to present self as organized and confident.
  • Ability to consistently present a positive and professional image.
  • Ability to keep information confidential in accordance with HIPAA.
  • Ability to speak effectively in front of small to medium-sized groups.
  • Ability to consistently follow a set of instructions and exercise good judgment when things don’t go according to plan.
  • Ability to work well with the senior population and effectively address associated challenges within the boundaries of the Comfort Keeper mission and operational guidelines.
  • Ability to effectively manage the performance of others.
  • Ability to effectively carry out RN-specific duties as described.
  • Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone so vision and hearing skills required.
  • Office and auto environment; must be available nights and weekends when the job requires.

We look forward to making you part of our story! Call us today at (352) 221-9801 or visit to learn more!

This position is located at our Villages office is located at 906 Avenida Central, The Villages, FL 32159. Our office serves The Villages and the surrounding areas of Summerfield, Fruitland Park, Leesburg, Lady Lake and more.  This position may require travel to those areas.

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