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Home Health Receptionist/Scheduler

Are you a caring, patient, and organized person who enjoys assisting others?

Comfort Keepers of Wichita is seeking a responsible and reliable individual to join our team in the role of Home Health Receptionist/Scheduler. Home Health Receptionists do more than answer the phones, they change the quality of customer service and experience for caregivers, seniors, and their families.

Job Benefits:

  • Competitive pay based on experience
  • Full-time position
  • Continuing training opportunities
  • Make a difference in a senior's life
  • Incentive programs
  • Direct Deposit
  • Health insurance
  • Paid Time Off

Job Responsibilities:

  • Operates multi-line telephone console to receive and direct incoming calls, establishes conference calls, and provides general information for callers.  Obtains caller’s name and arranges for an appointment, if necessary, with person called upon.
  • Directs caller to destination, records name, time of call, nature of business, and person called.
  • Greets visitors, determines the nature of their business and directs them to the proper destination or individual.
  • Assist with filing duties and a variety of other clerical duties as necessary.
  • Types memos, correspondence, reports, and other documents.
  • Collects and distributes mail and messages.
  • Inventories, orders, organizes, and stores office supplies.
  • Schedules shifts and hours by matching caregiver qualifications and availability to clients’ needs.
  • Communicates new assignments and/or schedule changes to caregivers and clients.
  • May participate in on-call rotation as assigned. 
  • Works with the General Manager and Client Care Manager to assist in resolution of caregiver issues.
  • May cover shifts for caregivers who have emergencies during daytime hours.

Job Requirements:

  • Genuinely concerned about helping people
  • Reliable transportation
  • High School diploma or GED and 2 years related experience and/or training
  • Permission to submit to random drug and alcohol testing
  • Applicant must be bondable
  • Must satisfactorily complete Comfort Keepers training and orientation program
  • Excellent communication skills
  • Ability to work under minimal supervision and maintain relationships with staff, clients, and families
  • Physical demands including walking, sitting and standing for extended periods of time. Lifting up to 25 pounds is permitted and may be required.

This position is open at our Wichita, KS Office located at 7701 E Kellogg Dr, #470, Wichita, KS 67207. Learn more here http://wichita-174.comfortkeepers.com/home/careers

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