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LPN/RN –Care Coordinator

 LPN/RN –Care Coordinator

Comfort Keepers provides award-winning in-home care for seniors and other adults in need of assistance with daily activities. Our goal is to enrich the lives of our treasured clients while maintaining their safety, well-being, and comfort as they continue to live independently despite disease and other age-related conditions.

Job Summary:

The LPN/RN Care Coordinator will work collaboratively with the Director of Clinical Services and CEO and other disciplines to ensure quality of service while delivering care to clients, utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation.  The LPN/RN Care Coordinator effectively interacts and provides information on health maintenance, disease prevention and provides case management with clients, significant others and other health team members while maintaining standards of professional nursing. 


The LPN/RN-Care Coordinator will be a licensed professional within the State of Michigan and possess a current driver’s license with valid auto insurance.  This person will possess and demonstrate excellent communication skills, reflect an exceptional level of professionalism which aligns with Comfort Keeper’s high standard of excellence.

Essential Functions:

  • The LPN/RN Care Coordinator will conduct an initial assessment within 24-48 hours of all new clients requiring Private Duty Nursing or Personal Care/Companionship care services.  The assessment is conducted to determine the level of services needed and to develop a plan of care for the client and will be a guide for the delivery of services.
  • Utilize the nursing process by demonstrating appropriate assessment, planning, implementation and evaluation of the client's care as evidenced by client/staff observation.
    • Assess the client; collect and document the client's current health status and medical history. Complete and/or review Intake Information as defined by policy. Make accurate and ongoing assessment of the client's status and respond appropriately.
    • Plan/Implement; set priorities for nursing action in a logical sequence according to client's needs and formulate a plan of care by the appropriate selection of Nurse Practice Standards.  
    • Evaluate; perform ongoing assessment and revise the plan of care based on new data and client's condition.
    • Document accurate and ongoing assessment of client status. Document client care which reflects nursing intervention, client response to care provided, client needs, problems, capabilities, limitations, and progress toward goals.
    • Communicate with the physician regarding patient needs, the nursing assessments, and recommendations as needed, as evidenced by client feedback and staff observation/reports.
  • Supervise caregiver training and ensuring adherence to the client plan of care and have administrative oversight of the PDN program.
  • Perform direct client care, utilizing established procedures, policies, and standards.
  • Comply with infection control policies and procedures.
  • Teach client/significant other appropriate health information in a timely manner and share written informational material.
  • Conduct competency evaluations for caregivers on delegated services skills and continuing education programs for caregivers.
  • Reviews and submits associated records and required documentation per Comfort Keeper standards.
  • Maintain accurate, detailed reports and records.
  • Attend staff meetings and skill competency evaluations as directed.
  • Participates in after-hours phone answering on-call rotation as assigned.  Participates in client conferences as requested by supervisor.
  • Performs other duties as assigned

Knowledge, Skills, Abilities:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

To be Successful in the role of LPN/RN Care Coordinator you’ll need to: 

  • Be a positive, pro-active business professional and present yourself in a way that aligns with Comfort Keeper’s high standard of excellence.
  • Work collaboratively with and be supportive of staff/ team members.
  • Respect and value our clients as if they are family.
  • Handle multiple projects in a rapidly changing environment with agility and finesse.
  • Effectively communicate information and ideas verbally and in writing.

The LPN/RN Care Coordinator Client will

  1. Drive their own car to client homes that may be located in various communities along the lakeshore and be a wide range of living situations.
  2. Be exposed to virus, disease and infection from clients and specimens.
  3. Be scheduled based on operational need. (rotate shifts, standby, on-call).
  4. Incumbent may experience traumatic situations including psychiatric and/or deceased patients.

Position Physical Demands:

Intermittent physical activity including walking, standing, sitting, transferring and supporting clients:  typically not expected to exceed 25 pounds.   

This position is located at our Spring Lake Office, located at 18000 Cove Street Suite #203, Spring Lake, MI 49456. Our office serves the surrounding areas of Spring Lake, Muskegon, Grand Haven and the Lakeshore area, and this position may require travel to those areas.

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