Thank you for your interest in a career opportunity with Comfort Keepers®, the premier provider of in-home care. If you are interested in making a difference in peoples’ lives and providing seniors the opportunity to age where they most want to be – at home – then you may have the makings of a Comfort Keeper®.
Client Care Coordinator
Comfort Keepers of Fredericksburg is seeking a Client Care Coordinator to join our team!
In this role you will assist in providing continuity of care for clients after referral. Specifically, facilitating the provision of in-home care and support services to clients to insure the uninterrupted care of the client. You will routinely interacts with clients, family members, community providers/referral sources, insurance companies, care managers, and other third party payers.
Supportive and Rewarding Work Environment
Supportive Staff Available to Assist You
Growing Company with Opportunity to Advance
Establishes and maintains clients records following regulatory requirements and company standards and policies
Visits prospective clients/clients families after referrals are made to introduce Comfort Keepers' services
Determines type and duration of services necessary to meet client needs. Quotes bill rate based on service provided
Contacts clients and caregivers for follow-up on service delivery and determine satisfaction of services
Serves as a liason between the client, caregiver, scheduler and human resources coordinator
Participates in on-call rotation as assigned. Participates in client conferences as requested by supervisor
Assists in matching caregiver qualifications and availability to clients needs.
Associates or Bachelors degree preferred
Experience in coordinating health care preferred
Excellent computer and Microsoft Office skills
Must possess and demonstrate excellent verbal and written communication, time management, an aptitude for sales and organizational skills
Professional dress, speech, and behavior
Strong understanding of the sales process
Knowledge of local and statewide social service providers
Ability to work flexible hours ie some evenings and weekends required
Join our team of Comfort Keepers in Fredericksburg, VA today!